Airlines Will Tap New Tech in These Uncertain Times to Make It Easier to Change Restricted Tickets


A passenger checks in for a JetBlue flight. JetBlue

Skift Take: Many travelers no longer want to take some trips this year for various reasons, even if their flights haven’t been canceled. A new automated solution will speed up the pace at which airlines can rebook passengers by overriding the restrictions on tickets bought before the crisis.

— Sean O’Neill

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