Hilton, Hyatt and Others Pull Back the Curtain on Making Hygiene More Than Theater

NeferJanah Meistrup  / Wikimedia

Critics argue safety measures like temperature checks are more theatrical than effective against the spread of coronavirus. Hotel brands say they help build guest confidence. NeferJanah Meistrup / Wikimedia

Skift Take: Strong communication and decision-making power at the local level are key to making heightened hotel cleaning measures succeed in an ever-changing pandemic information environment.

— Cameron Sperance

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